Frequently Asked Questions

What is an escape room?

A themed room where you get “locked” in with friends, family or even strangers. You solve puzzles, discover secret passages and figure out clues in an effort to find a way to escape before your time runs out.

How much is it?

It is $20 a person – up to 10 people in the room. If you buy out all 10 spots (a private event) it will be the cost of 8 people ($160)

Kids? Young children?

Our experiences are designed for 16 years of age and up, however young kids can absolutely come and enjoy these experiences. Children younger than 12 can only participate if you book out the whole room. Kids 15 and under must be accompanied by an adult.

When should I arrive?

Please arrive 15 minutes before your scheduled start time to allow enough time to check in and go over rules.

Do I need to sign a waiver?

You will sign a waiver liability form before the game starts, you can access it here:

What is your policy on reschedules and cancellations?

All sales are final. We do not issue refunds for cancellations and no shows.
Reschedules will only be permitted within 48 hours of your game time. You may only reschedule one time.

How far in advance do I need to book?

We recommend booking as soon as possible to ensure you get the game, date, and time you prefer.  Waiting may result in another group booking in your place.  We currently allow bookings up to a month out.

What if I don't book all the slots in the room?

  • If you do not book all 10 slots there is a possibility that others may book the remaining available slots.
  • You do have the option of booking a private event.  To make a private booking for 10 or less players, you may do so by checking the ‘Private event’ checkbox during the booking process.

How long will it last?

  • Once in the room, the game is one hour, but the entire experience can last up to 90 minutes which includes:  check-in, orientation, and game-play.
  • Please arrive 15 minutes prior to your game time to get checked in.  In order to provide the best experience it is important that we start the games on time.